Auto Aid Breakdown Reviews

4.7 Rating 5,875 Reviews
96 %
of reviewers recommend Auto Aid Breakdown
4.7
Based on 5,875 reviews
Customer Service
Communication Channels
Telephone
Read Auto Aid Breakdown Reviews
Visit Website

Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

Anonymous
Anonymous  // 01/01/2019
I got a good deal from Auto Aid Breakdown however I would have liked to have my documents sent out as I do not have a printer to print them, as I am sure that many people don’t have.
Helpful Report
Posted 5 years ago
Really pleased with the service received today in renewing my policy
Helpful Report
Posted 5 years ago
I was contacted by Auto Aid to advise that my subscription had ended and this was very timely as I had meant to renew the policy before going on holiday. This gave me peace of mind.
Helpful Report
Posted 5 years ago
Kavelle handled my renewal very helpfully. I have always been happy with Auto Aid.
Helpful Report
Posted 5 years ago
Best value for Recovery service. I thought the Key cover for £12 a year was a barginwhich is why I added it to my policy - Thanks to Antonya for pointing that out to me!
Helpful Report
Posted 5 years ago
Fortunately we haven’t had to use your services over the last 12 months so it’s difficult to comment. It is reassuring to know we have breakdown cover!
Helpful Report
Posted 5 years ago
Good clear communication, and call dealt with efficiently.
Helpful Report
Posted 6 years ago
I will and do highly recommend Auto Aid. A brilliant and economical cover. I have personally used the cover on several occasions and found the recovery and service quick and efficient. Well within 1 hour and on each occasion a service breakdown vehicle was in attendance. Dealt with the vehicle problem or got me home without incident. The payment is sorted out directly with the recovery company and AutoAid, so there is no need for the driver to pay the breakdown garage. And, finally why pay more to the more recognised breakdown companies, when AutoAid offer an efficient and speedy service. Many thanks.
Helpful Report
Posted 6 years ago
Unfortunately, your renewal letter omitted to include the postal address at the customary position in the top right-hand corner of the letter, making it difficult to ascertain where to send a cheque to. In addition, there was no indication of who to make the cheque out to. I do not consider this to be considerate service.
Helpful Report
Posted 6 years ago
Kavelle was very polite and efficient on the phone. No fuss policy at a reasonable price. Thank you.
Helpful Report
Posted 6 years ago
Used before and service was prompt and the engineer knowledgeable. Would have been more happy if they had spelt my name right!
Helpful Report
Posted 6 years ago
Qick, clear customer service
Helpful Report
Posted 6 years ago
By offering what turned out to be a first rate service. We have had need to use you twice in the last 2 years and we have been delighted with the speed of your service. Also the person who took my call today so I could renew my policy was polite, efficient and new his product.
Helpful Report
Posted 6 years ago
Only taken out today but seems excellent value for money. Advisor Nita was very helpful and took time going through the information. Don't usually take out extras but for 12 ponds a year the key policy has got to be worth the price. Did ask how long call out time in case of breakdown and informed approximate time 55 minutes. Glad they do not automatically renew policy but invite renewal. Only time will tell how good the service is if required.
Helpful Report
Posted 6 years ago
Its great price. When I called everything was simple .
Helpful Report
Posted 6 years ago
Rescued me when needed
Helpful Report
Posted 6 years ago
Quickly got attended to my cars breakdown at the most awful of times when I was towing our caravan away on holiday and halfway in to our journey. Took our car and caravan to our destination all hassle free.
Helpful Report
Posted 6 years ago
Have used the service twice in the past, excellent service. Staff always pleasant and clear and concise. Pleasure to do business at a competive price.
Helpful Report
Posted 6 years ago
very helpful, good price, value for money
Helpful Report
Posted 6 years ago
Sorted my problem in a professional and friendly manner
Helpful Report
Posted 6 years ago
Auto Aid Breakdown is rated 4.7 based on 5,875 reviews