Auto Aid Breakdown Reviews

4.7 Rating 5,875 Reviews
96 %
of reviewers recommend Auto Aid Breakdown
4.7
Based on 5,875 reviews
Customer Service
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Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

Anonymous
Anonymous  // 01/01/2019
I found the service today to be a little abrupt - I tried to explain why my policy had lapsed (a problem with your website when I tried to modify my policy recently) and I was talked down and abruptly reminded that I had already had plenty of time to renew my policy. There was no display of understanding or willingness to discuss the matter, which is disappointing as I've been a customer with AutoAid for many years now. This means that I am now without cover until Friday and have had to pay an increased policy cost. I understand that there are processes in place but would have appreciated some understanding and flexibility given that I'm a loyal customer. I did not receive any of this today.
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Posted 5 years ago
We’ve only needed to use the service a few times over the years but whenever we have it’s been very straightforward.
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Posted 5 years ago
Good customer service
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Posted 5 years ago
Because you actually take the car either to your home or to your destination.
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Posted 5 years ago
Friendly efficient service
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Posted 5 years ago
There when I needed help.
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Posted 5 years ago
Quick and easy to renew - very helpful and efficient call centre agent
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Posted 5 years ago
Easy renewal and change of number
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Posted 5 years ago
Cheap cost and very good service. Have used the breakdown cover a few times and very happy with the speed and lack of hassle.
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Posted 5 years ago
all information and services offered was well explained and tailored to my needs
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Posted 5 years ago
good & quick service
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Posted 5 years ago
phone staff helpful, online useless.
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Posted 5 years ago
Quick, easy and simple.
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Posted 5 years ago
Have used this company for years. Very satisfied with the service.
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Posted 5 years ago
Friendly and efficient service.
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Posted 5 years ago
Very helpful friendly staff
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Posted 5 years ago
Agent was polite and informed me re policy.
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Posted 5 years ago
Very competitive and friendly helpful staff
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Posted 5 years ago
Quick & efficient service. Really easy to use.
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Posted 5 years ago
fast efficient service
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Posted 5 years ago
Auto Aid Breakdown is rated 4.7 based on 5,875 reviews