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Auto Aid Breakdown Reviews

4.7 Rating 5,875 Reviews

96 %

of reviewers recommend Auto Aid Breakdown

Company Reviews

4.7

Based on 5,875 reviews


Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It wasn't possible to renew online, I had to ring and do it over the phone. I spoke to a pleasant person, but he spoke very fast. I asked him to speak slower and he tried. When you speak over the phone it's not always easy to hear what is being said. But it was fine.”

Posted 6 years ago

“Nita was friendly and efficient in renewing my policy which could not be done online because of a difference in the renewal fee. Had the online system been able to cope it would have saved a 10-15 minute phone call and probably got a 'Very Good" rather than just a "Good" rating.”

Posted 6 years ago

“jmhgfkl.lkjh;khj'lij'l”

Posted 6 years ago

“qick & easy”

Posted 6 years ago

“I tried to renew online but being unable to I phoned. I gave up hanging on with the first call. On the second I persisted and after quite a wait Elsie dealt with my renewal capably, documents received promptly.”

Posted 6 years ago

“very efficient”

Posted 6 years ago

“Great price - shame you don't appreciate and reward loyal customers. There is a current deal via the Martin Lewis site allowing 15 months for the price od 12 months for new customers only. It doesn't pay to be a loyal customer nowadays which is very frustrating / disheartening”

Posted 6 years ago

“Jessica took my call, she was very pleasant to speak to and very efficient, I was happy !”

Posted 6 years ago

“Member of staff was polite and efficient.”

Posted 6 years ago

“I have been fortunate in the period I have had Auto Aid Breakdown cover both with car seldom needing emergency care and with staff I have had to contact. Courteous on phone. Local service which had to be summoned was efficient and prompt. I did raise the issue I had over a charge being made for a bona fide payment by cheque. There are older people with no internet connection or proficiency but who are paying their premiums promptly by cheque. This seems unfair and if the banks insist they should be challenged. You are still getting the money.”

Posted 6 years ago

“Fine, but just spoke a little too quick for me.”

Posted 6 years ago

“Reminder of renewal date in good time. Reasonable price. Have only had to call out a breakdown vehicle once or twice but the service was very good.”

Posted 6 years ago

“Very good service from the renewals team. First class breakdown cover when I needed help. Keep up the good work thank”

Posted 6 years ago

“Efficient service. Rapid answer.”

Posted 6 years ago

“Good price”

Posted 6 years ago

“Very economical and on the rare occasions we have had to use, it has been fine.”

Posted 6 years ago

“Kavelle was fine but renewal letter said I could renew on line, this did not work and the the number it gave to call did not appear to be in service either. I have had a Policy with you for over 12 years and fortunately have never had a breakdown so i cannot say how efficient the service is.”

Posted 6 years ago

“Reduced paper work and reasonable response times.”

Posted 6 years ago

“I was relieved to know that I had paid my dues!”

Posted 6 years ago

“Your member of staff who renewed the policy was very efficient in dealing with the request on the telephone.”

Posted 6 years ago

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Auto Aid Breakdown is rated 4.7 based on 5,875 reviews