Mr Steven Hook
Agent fine and efficient. Things deteriorated when I was asked to produce a marriage certificate to prove my spouse and I were married as my partner has kept her own surname. In 2017 is this really a question for a long standing customer who has never had to prove this even for our bank? What nonsense. Eventually after a little feedback Autoaid saw how rediculous this was and offered cover for another yr. I might switch though next yr left a bad taste.On the 2 occasions I've had to call for assistance they have been brilliant.
6 years ago
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